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Manager, Workplace Services

Location: Chicago, IL, United States
Date Posted:




This position reports to the onsite Office Director and to the Regional Workplace Services Director.  This position is on site 5 days a week.                    

Job Responsibilities:               

  • HR responsibilities including onboarding and onsite recruiting support.
  • Facilities coordination, building management, and day-to-day operational support.
  • Supervise Workplace Services Associate and act as a backup in both roles when they are out of the office.
  • Maintain office equipment and order supplies as needed.
  • Event planning, coordination, and execution for both internal and external focused events.
  • Administrative responsibilities for national vendor accounts.
  • Vendor management, accounts payable, and budgeting.
  • Receive and schedule FedEx pickups and assist with FedEx in-store deliveries.
  • Review daily mail; scan and email items to relevant department.
  • Receive and store IT inventory.
  • Onsite IT-related responsibilities such as supporting video and conference room technology, office and workstation setups, trouble-shoot malfunctioning equipment and contact appropriate vendor for resolution as needed.
  • Assist with setups for depositions and document creation.
  • Assist Forensics team members with client matters.
  • Monthly review of budget to actuals and report to Office Director. 



  • BA degree preferred


  • Minimum of five years of experience in a professional services environment, preferably consulting or legal, with an emphasis on customer service. 
  • Previous supervisory experience required. 


  • Provide exceptional client service to visitors, candidates, and employees at all times with a positive, upbeat, and “roll up your sleeves approach.” Be a proactive and creative problem solver that can think outside the box, work independently, and seek guidance when appropriate
  • Project a mature presence, empathy, and intellectual curiosity. Demonstrate attention to detail, follow through on assignments to completion, and multi-tasking in an environment with rapidly changing priorities
  • Demonstrate advanced Microsoft Office skills including PowerPoint, Excel, Microsoft Teams, and SharePoint
  • Comfortable with technology, both learning new applications and being a resource in support of others
  • Demonstrate strong time management, project management, and organizational skills
  • Exhibit excellent written and oral communication skills with a confident and clear communication style and ability to handle sensitive information and preserve the confidentiality
  • Research, summarize and communicate important details
  • Be flexible and willing to work overtime occasionally, when needed.
  • Proactive and engaged approach
  • Collaborative style with an ear toward communications
  • Flexible attitude and adaptable to changing circumstances
  • Energetically embraces new responsibilities and technology 
  • Ability to maneuver and lift items up to 50 lbs.


 Candidate must be able to submit verification of his/her legal right to work in the U.S., without company sponsorship.         



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