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Application Analyst (IT)

Location: Chicago, IL, United States
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Description

Summary    
    
BRG is actively seeking a full-time Application Analyst. The application analyst will serve as a resident expert on the suite of BRG’s enterprise applications.  This role will work closely with BRG’s Accounting, Finance, HR, Legal and Marketing teams to understand their business objectives, pain points, and business process, and support, adapt, configure, secure, and enhance the applications used by these groups.  The application analyst will also interface with BRG IT and third-party consultants to assist in this goal.  The application analyst will report to the Director of IT & Enterprise Architect.      
    
Candidates wishing to be based in a BRG office will benefit by working from Emeryville, Chicago, Dallas or Washington, DC.  BRG also welcomes candidates who wish to work remotely.    
Responsibilities    
  • Meet regularly with business users and stakeholders; understand their business processes and technical needs.
  • Evaluate existing systems, tools, and possible new COTS (commercial off the shelf software) to solve business problems.
  • Maintain, troubleshoot, and remediate applications and related issues.
  • Create and maintain documentation of standard operating procedures and knowledge base.
  • Ensure application and data security.
  • Participate in IT change management processes, especially relating to the roll-out of new applications or modules.
Qualifications    
  • Bachelor's degree with 3+ years overall business experience.
  • Experience with customer service, or other application support role.
  • Experience managing or administrating large, firmwide enterprise systems.
  • Experience with Workday preferred.
  • Experience with Intapp Time, Conflicts or other Intapp products preferred.
  • Experience with iManage or other document management system preferred.
  • Experience with Microsoft windows environments (windows server, active directory, azure, etc).
  • Experience with SQL server queries preferred.
  • Experience working in a professional services or legal environment.
  • Excellent information gathering and problem-solving skills.
  • Ability to apply critical thinking to complex situations.
  • Effective oral and written communication skills, ability to communicate with technical and non-technical audiences.
  • Quick and able learner; can adjust to shifting priorities, projects, and roles.
  • Ability to work independently and take initiative to solve problems, and work in a team environment.

Salary Range: $70,000-110,000    

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